TERMS OF SERVICE

Effective Date: [4/22/2026]

Welcome to IRONCLADICE (“IRONCLADICE,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of https://ironcladice.com/, including any purchases made through the website.

By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Use of Website

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.

You agree not to use the website for any unlawful or unauthorized purpose.

2. Products

IRONCLADICE sells jewelry and related accessories through this website. All product listings, descriptions, photos, prices, promotions, and availability are subject to change at any time without notice.

We make reasonable efforts to display our products as accurately as possible. However, we do not guarantee that product images, colors, finishes, stone appearance, sizing appearance, or other visual details will appear exactly the same on all screens or devices. Slight variation may occur.

3. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • suspected fraud or unauthorized transactions
  • billing or shipping information that cannot be verified
  • inventory errors or product unavailability
  • pricing, listing, or technical errors
  • suspected resale abuse, chargeback abuse, or policy abuse

If your order is canceled after payment is received, we will issue a refund to the original payment method unless otherwise required by law.

4. Pricing and Payment

All prices listed on the website are in U.S. Dollars unless otherwise stated. Prices may change without notice.

You agree to provide current, complete, and accurate billing and payment information for all orders. By submitting payment information, you represent that you are authorized to use the chosen payment method.

We reserve the right to correct any pricing errors, product errors, or listing mistakes and to cancel any affected orders.

5. Shipping and Delivery

IRONCLADICE currently states on its website that orders generally require 1–5 business days for processing and preparation before shipment, and that delivery usually takes 1–4 business days after shipment, though these are estimates only.

Shipping and delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, carrier delays, holidays, high order volume, or other causes beyond our control.

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for delivery problems, losses, or delays caused by incorrect or incomplete shipping information submitted by the customer. Your current shipping policy already says IRONCLADICE is not responsible for address-entry issues caused by the customer.

Once an order has been handed to the shipping carrier, we are not responsible for carrier-related delays, subject to applicable law.

6. International Orders, Duties, and Tariffs

For international orders, the customer is solely responsible for any import duties, customs charges, taxes, tariffs, brokerage fees, VAT, or other fees imposed by the destination country.

These charges are not included in the product price or shipping price unless expressly stated. If a package is refused, abandoned, or returned due to unpaid import charges or customs issues, we may deduct any original shipping costs, return shipping costs, customs charges, or related fees from any refund, to the extent permitted by law.

7. Returns, Refunds, and Exchanges

Your purchase is also governed by our Refund / Shipping & Exchange Policy, available at:

https://ironcladice.com/pages/refundshippingpolicy

That policy currently states that IRONCLADICE offers a 3-day return window from delivery, requires items to be unused, unworn, and in original packaging, excludes custom, final sale, used, worn, damaged, and unauthorized returns, and places return shipping costs on the customer unless the item arrived damaged or there was an order error.

By purchasing from us, you agree to that policy.

We reserve the right to deny any return, refund, or exchange request that does not comply with our posted policy, appears fraudulent, or involves abuse of our return system.

8. Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or incorrect, you must contact us within the timeframe stated in our posted policy and provide your order number plus clear supporting photos or other requested evidence.

Failure to contact us within the required timeframe may result in denial of the claim.

9. Lost, Stolen, or Delivered Packages

If tracking shows a package as delivered, IRONCLADICE may rely on that delivery confirmation when reviewing claims, subject to applicable law.

We are not responsible for packages lost or stolen after confirmed delivery to the address provided at checkout. However, we may, at our discretion, assist customers in opening a carrier claim or investigation.

10. Chargebacks and Payment Disputes

You agree to contact IRONCLADICE before filing a chargeback or payment dispute so we may attempt to resolve the issue directly. Your current refund page already asks customers to contact you before opening a dispute.

We reserve the right to contest chargebacks using all relevant documentation, including but not limited to order records, tracking information, billing and shipping information, communications, fraud screening results, and website activity data.

If we determine that a customer has engaged in fraudulent transactions, abusive chargebacks, or policy abuse, we reserve the right to refuse future service.

11. Product Information and Disclaimer

We attempt to ensure all information on our website is accurate, but we do not guarantee that all content is error-free, complete, or current.

Product descriptions, availability, pricing, promotional language, and other website content may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct such issues at any time without prior notice.

12. Intellectual Property

All website content, including but not limited to text, product photos, logos, graphics, designs, branding, layout, videos, and other materials, is owned by or licensed to IRONCLADICE and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, sell, or exploit any part of the website or its content without our prior written permission.

13. Prohibited Uses

You may not use the website:

  • for any unlawful purpose
  • to violate any laws or regulations
  • to infringe our intellectual property or the rights of others
  • to submit false or misleading information
  • to interfere with site security or functionality
  • to upload malicious code, spam, or harmful content
  • to commit fraud, abuse promotions, or misuse our policies

We reserve the right to terminate or restrict your access to the website if you violate these Terms.

14. Third-Party Services

Our website may use or link to third-party tools, payment processors, financing providers, apps, platforms, or websites. We are not responsible for the content, policies, availability, or actions of third-party services.

Your use of third-party services is at your own risk and subject to their own terms and policies.

15. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, except as expressly required by law.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

16. Limitation of Liability

To the fullest extent permitted by law, IRONCLADICE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products.

To the fullest extent permitted by law, our total liability for any claim relating to any order, product, or use of the website shall not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless IRONCLADICE and its owners, affiliates, agents, contractors, service providers, and employees from any claim, demand, liability, damage, loss, or expense, including reasonable attorneys’ fees, arising out of:

  • your breach of these Terms
  • your misuse of the website
  • your violation of any law or third-party rights
  • your fraudulent or unauthorized use of the website or payment methods

18. Privacy

Your use of this website is also subject to our Privacy Policy. By using the site, you acknowledge that you have read and understood our Privacy Policy.

Your homepage footer currently links to a Privacy Policy, along with your refund/shipping policy and contact page.

19. Governing Law

These Terms and any dispute arising from your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

20. Dispute Resolution

Before filing any formal legal claim, you agree to first contact us at justjewerlylegal@gmail.com and attempt to resolve the matter informally.

If a dispute cannot be resolved informally, it shall be brought in the appropriate state or federal courts located in Massachusetts, unless applicable law requires otherwise.

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.

22. No Waiver

Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other provision.

23. Changes to These Terms

We reserve the right to update or modify these Terms at any time by posting the revised version on this website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

24. Contact Information

For questions about these Terms, contact:

IRONCLADICE

Website: https://ironcladice.com/

Email: justjewerlylegal@gmail.com